1
How much does shipping cost?

Shipping costs vary depending on your location and selected shipping method. The shipping fee will be calculated during checkout.

2
How long will it take for my order to arrive?

Delivery times depend on your location and the shipping option chosen. Standard delivery takes 5-7 business days.

3
Can I return or exchange an item?

Yes, we offer a hassle-free return/exchange policy within 30 days of purchase, provided the item is unused and in its original packaging.

4
How long does it take to process a refund?

Refunds are processed within 5-7 business days after receiving the returned item.

5
What payment options do you accept?

We accept Bank Transfer, PayPal, Payoneer. Your payment security is our top priority!

6
How can I contact customer support?

You can reach us through email at info@equist.store or via live chat on our website.

7
Do you offer live chat support?

Yes, our live chat is available 24/7 to assist you with any queries.

8
How can I track my order?

You’ll receive a tracking link via email once your order is shipped. 

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