Privacy Policy

Effective Date: 17/03/25

1. Introduction

At Equist, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing/shipping address, payment details.
Account Information: Username, password, and preferences for personalized experiences.
Transaction Data: Purchase history, order details, and payment status.
Technical Data: IP address, browser type, device information, and usage data collected via cookies.

3. How We Use Your Information

Your data is used to:

Process and fulfill orders efficiently.
Provide customer support and respond to inquiries.
Send promotional offers (if opted-in) and notify you of store updates.
Improve website experience and analyze user behavior.
Ensure security and fraud prevention.

4. Data Protection & Security

We implement strong security measures to protect your information from unauthorized access, misuse, or disclosure. These include encryption, secure payment gateways, and access control policies.

5. Sharing Your Information

We do not sell or trade personal data. However, trusted third parties, such as payment processors, shipping carriers, and marketing platforms, may receive necessary details to complete transactions or provide services on our behalf.

6. Your Rights & Choices

You have the right to:

Access, update, or delete your personal data.
Opt out of marketing communications at any time.
Request limitations on how your data is processed.

For any requests, please contact us at [support email/contact details].

7. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience, analyze website traffic, and personalize content. You may disable cookies through browser settings, but some features may be affected.

8. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy policies, and we encourage users to review them before sharing personal information.

9. Changes to This Privacy Policy

We may update this policy periodically to reflect new legal requirements or changes in our practices. The latest version will be available on this page, and significant updates will be communicated to users.